Nordalp Hardware Service

Nordalp Hardware Service

Nordalp Care is a comprehensive service plan for all newly purchased Nordalp devices worldwide.

Our goal is to offer customers the best, most cost-effective, and efficient service plan for our rugged tablets and handhelds. Nordalp products are designed for those who work in harsh environments. Whether the challenges are weather, extreme temperatures, or difficult work situations, all of our devices are engineered to meet the challenge. In case something goes wrong, we developed Nordalp Care product warranties. Nordalp Care offers several extended warranty options that provide peace of mind regarding future service costs and reduce the total cost of ownership for our devices.

You won't find any deliberate obsolescence here. Nordalp's rugged computers last longer than consumer devices, and that includes repairs and service. We keep spare parts in stock longer and offer longer warranty options for our already durable products, making our offerings even more cost-effective and attractive.

The Nordalp Care service plan is a comprehensive package of additional service options designed to protect your investment and provide additional security for your business. All Nordalp Care service plans are valid for three or five years from the date of purchase to ensure a longer lifecycle. We offer an economical Standard Plan, an All-Inclusive Plan and a service plan tailored to customers requirements

Max Cae Std Max Cae AI Max Cae Custom

Nordalp Care Standard

Nordalp Care Standard is a hassle-free service plan for users who want to extend our standard warranty and free return shipping by three or five years. This efficient warranty extension makes repairs easy and fast, increases the cost-effectiveness of your product, and offers you greater peace of mind.

 

 

 

 

 

Nordalp Care Extended

Nordalp Care Extended is our no-questions-asked service guarantee, designed for mission-critical users. Once your device arrives at a Nordalp service center, we take care of all issues. This plan includes coverage for all repairs, even those required due to accidental damage, including out-of-warranty repairs—all at one low, fixed price. You can also receive an annual service report and service meeting upon request. This plan offers our best value and covers all necessary repairs during the selected three- or five-year extended warranty.

 

Nordalp Care Custom

Nordalp Care Custom is our all-inclusive service plan, which is tailored precisely to the customer's requirements with additional services. The following additional services can be arranged, for example:

  • Configuration creation with Nordalp Staging
  • Installation and configuration service prior to delivery
  • Pickup service in the event of repairs
  • Device pool and exchange service in case of repairs
  • Nordalp Manager support
  • Annual, semi-annual, or quarterly billing